Data We Collect and Why We Use It
When you create an account, we record your name, email address, contact number and the payment method you register — which may be Touch 'n Go eWallet, Boost or GrabPay. Each time a deposit or withdrawal is processed, we log the transaction reference, amount in RM,
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and the e-wallet or bank channel used, such as DuitNow or FPX. This transaction history is tied to your account and is not shared with third parties for advertising. We also collect device identifiers and browser session data to detect unusual login attempts and keep your
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account secure — for example, if someone in Kuching logs into your account from an unfamiliar device, our system flags the session for verification. Usage data, such as which pages you visit, helps us improve how the account dashboard performs on mobile. We do not sell
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your data. We share information only with payment processors required to complete your transaction, and with service providers bound by data-handling obligations consistent with ours. Retention periods follow the requirements of applicable law in your jurisdiction; where local law permits, we keep account records for as
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long as your account remains active plus a defined period after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.